Makkah - SPA
11 Languages to Reply to Visitors’ Questions through Guiding Robot at Grand Holy Mosque

The General Presidency for the Affairs of the Grand Holy Mosque and Prophet’s Holy Mosque, represented by the questioners guidance department, has introduced a guiding robot that guides visitors on how to perform Umrah, provides ifta and reply to questions, with the possibility to add simultaneous interpretation for other languages and to communicate with sheikhs remotely, put several guidelines in more than one language through the remotely controlled robot.

The guiding robot supports 11 languages: Arabic, English, French, Russian, Persian, Turkish, Malawi, Urdu, Chinese, Bengali, and Hausa, where the robot includes a 21-inch touch monitor that can be useful for several services of interest to visitors of the Grand Holy Mosque for purposes of guidance and giving opinions.

The robot has four wheels equipped with a smart stop system that allows it to be moved easily, and it also has a system of high definition front and down cameras for transmitting images through capturing a panoramic view of the area and high quality speakers, and a high quality microphone, where the robot works through WiFi network with a speed of 5 gigahertz for a quick transmission of data.

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