Dr. Russell Hales, Chief of the Centers of Excellence at Johns Hopkins Aramco Healthcare (JHAH)

By Dr. Russell Hales, Chief of the Centers of Excellence at Johns Hopkins Aramco Healthcare (JHAH)
Why patient-centered journeys are the future of oncology in KSA

Cancer is not just a disease of the body. It is a life-altering diagnosis that affects patients, families, and communities at every level, whether emotional, social, or economic. As Saudi Arabia advances its healthcare transformation in line with Vision 2030, there is a growing recognition that the future of oncology must move beyond treatment alone. It must place the patient journey at the very center of care.

Historically, oncology has too often been defined by what we call ‘episodic care’: a diagnosis with one specialist would be followed by a course of treatment with another, meaning that patients would essentially be moving between departments. The result of this is fragmentation, leaving patients to navigate one of life’s most challenging experiences largely on their own. 

We believe in a different approach. By integrating care – from early screening and prevention, through diagnosis, active treatment, survivorship, and palliative care when necessary – we create one journey where patients feel guided and supported at every stage. This is not only clinically effective, but profoundly human. It recognizes the person, and the families, that are caught up in a life-changing process.

As part of the national healthcare transformation taking place in Saudi Arabia under Vision 2030, the Kingdom is investing heavily in healthcare infrastructure, technology, and talent. This creates a unique opportunity for us to redefine oncology care around the needs of patients, rather than around the structures of the system. 

Putting patients at the center of the process is not just about providing cutting-edge treatments. It’s about listening to their voices, tailoring their treatment to cultural and social realities, and giving them access to world-class care without the need to undertake costly and exhausting travel abroad.

Through the launch of JHAH’s Centers of Excellence, we are demonstrating our commitment to helping shape the future of healthcare in the Kingdom. For us, a Center of Excellence is not just a building, full of the latest technology and some of the smartest minds in medicine. It is a rigorous framework that sets new standards in healthcare. 

This framework is the philosophy on which we have built JHAH’s recently-opened Oncology Center of Excellence. The Center brings together specialized expertise, advanced diagnostics, and multidisciplinary teams under one roof, ensuring that every decision is made with the patient’s journey in mind. By aligning the world-class standards of Johns Hopkins Medicine with a deep understanding of local patients’ needs, we are able to create a roadmap for navigating the complexities of cancer with dignity and hope. 

Looking ahead, we know that the battle against cancer will never be won by medicine alone. It will be won through systems that treat the patient with the care and dignity they deserve; through continuous, compassionate, and culturally attuned journeys, where a single team works together to achieve the best possible patient outcomes.

Today, Saudi Arabia stands on the threshold of a new era of cancer treatment: one where patient-centered journeys are not the exception, but the standard. At the heart of every innovation, and every treatment, there is a patient. It is their journey that ultimately defines us. 

One Journey.  One Team.  Every Patient at the Center.

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