
Grand Mosque's 'Ask Me' Service Guides Over 1.2 Million Pilgrims During 1446 AH Hajj
The General Authority for the Care of the Affairs of the Grand Mosque and the Prophet's Mosque utilized the latest technologies to enhance services during this year's Hajj season, aiming to facilitate rituals for pilgrims.
Over 1.2 million pilgrims benefited from the 'Ask Me' spatial guidance service during the 1446 AH Hajj season, which helped them navigate the Grand Mosque and locate key religious sites. The service provided direct routes to help pilgrims identify their current location and desired destination.
Additionally, an interactive digital map for spatial guidance enabled pilgrims to find various services within the Grand Mosque in multiple languages. These services include guidance offices, wheelchair distribution points, lost and found offices, lost pilgrim care points, and health centers.